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Virtual Visiting Guidelines

Best Practice Guidlines

During the current pandemic and in order to decrease the footfall across our sites, the Trust would like to encourage patients and their visitors to keep in touch by the technology that is available on phones and tablets.

Please follow the guidelines below when conducting a virtual visit:

  • Please ensure that no other patients can be seen when holding your call.
  • Always use a front facing camera.
  • Ensure that nothing can be seen behind you.
  • Please use headphones if possible.
  • Talk at normal levels and be aware that your side of the conversation may be overheard by other patients and staff members.
  • Do not make calls once lights out has occurred.
  • If you are away from your bed please put your phone on silent to avoid disturbing other patients.

Thank you for your understanding and co-operation.