The WWL Way
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Accessible Information Standard

NHS Accessible Information Standard

The Accessible Information Standard is a new law to make sure that people who have a disability, impairment or sensory loss are given information they can easily read or understand. It is about making information easier to understand for people living with communication and information needs.

Everyone needs accessible information however significant numbers of people with a disability find it difficult to read the ‘average’ information available from most service providers. We have a social responsibility to ensure that people who use our services have access to information in formats that are appropriate to their needs.

From 31st July 2016 we should be asking all our patients if they have any information or communication needs and identifying how to meet those needs.  We need to ensure patients get information in their preferred formats, such as audio, large print and braille.

WWL is currently working towards meeting the core requirements of the Standard for everyone we serve.

For more information on the standard can be accessed via the NHS England Website: