The WWL Way
Telephone: 01942 244 000

Hospital Calls for New Volunteers

Newsdate: 24 November 2015

Volunteers Help Desk

Wrightington, Wigan and Leigh NHS Foundation Trust (WWL) is inviting local people to become new volunteers at two of the Trust’s hospitals – Wrightington Hospital, Wigan Infirmary and at our Eye Centre at Boston House. Volunteers play an important role in supporting and enhancing the patient experience.

WWL offers a variety of volunteer positions, including Ward and Reception Desk Volunteers, as well as roles within Departments.

At Wrightington Hospital’s brand new £18 million state-of-the-art development, we are looking to recruit at least 20 Help Desk volunteers to welcome and escort patients and visitors to wards and departments.This is a fantastic opportunity to help support your local hospital in a first class centre of excellence for orthopaedics. At Boston House, we are also looking for Help Desk Volunteers to support our specialist Eye Unit.

At Wigan Infirmary, we would also welcome volunteers for our new Dementia Champion role focusing on providing one-to-one support to patients living with dementia, such as reading, listening and reminiscing. 

WWL Head of Public Engagement, Andrea Arkwright says: “Our volunteers find volunteering a rewarding and fulfilling experience. If you enjoy meeting people and have a passion for helping others, WWL could be the place for you. We only ask that you can commit to at least six months of volunteering”

"Our hospital Help Desks situated across all of our sites typically deal with over 120,000 enquiries per year, so this volunteer role is vital to supporting our patients. Volunteering is a two-way process. The Trust gains an integral member of the Trust family who enhances and complements the work of our staff. More and more people are living with dementia, so our new Dementia Champion volunteers will play a special role in supporting this group of patients," says WWL Voluntary Services Manager, Nadia Koriba.

“Our volunteers come from all walks of life, and represent the diversity of the communities we serve.”

If you are interested in joining us or would like some more information about our roles, please contact Nadia Koriba, Voluntary Services Manager, at Wigan Infirmary. Tel 01942 82 2509; email