The WWL Way
Telephone: 01942 244 000

Continued Pressure on our A&E

Newsdate: 10 June 2016

WWL’s A&E has been experiencing a significant increase in patients attending the department over the last seven months, November 2015 to May 2016. 

We have seen an increase of almost 3,500 additional patients during this period when compared with last year’s figure.

Andrew Foster, Chief Executive said “Our emergency department has experienced unprecedented demand in recent weeks and months. The increase in attendance is around 20 patients per day and is caused by a number of factors, only one of which is the temporary changes to Chorley Hospital. We are seeing around 5 additional patients from the Chorley area a day, which is only a quarter of the increased number of people attending our department.”

We are working closely with our Commissioners and Community Healthcare providers to alleviate the pressure in the emergency care department.

Everyone in the community can help the Trust cope with these pressures by choosing the right health care provider for their minor ailments. This will allow our doctors and nurses to focus their attention on our most poorly, and vulnerable patients.

For serious medical emergencies, such as chest pain, stroke, severe abdominal pain, severe bleeding, severe breathing difficulties, major broken bones and serious head injuries, please attend A&E or dial 999.


There are many different ways people can get the right treatment at the right time:

Extended GP service: You can also book an appointment to see a GP or Nurse until 8pm weekdays and between 10am and 4pm at the weekend. Registered Wigan Borough patients can call 01942 482848 and book an appointment thorough this service.

Out of hours GP service: If you need non-emergency medical help outside of your GP opening hours, please contact the Out-of-Hours service on 01942 829911.

Walk-in Centre: For treatment of cuts, bruises, minor infections, stomach upsets, strains and skin complaints, without an appointment. Leigh Health Centre, The Avenue, Leigh, WN7 1HR. Tel 01942 483453.

Pharmacists are experts in providing medical information and advice, including coughs, colds, wheezing and minor ailments. You can just drop in to see your pharmacist and many have private consultation areas.  They can also advise on any over the counter remedies available and, if you need specialist medical advice, can point you in the right direction.

The NHS 111 service for non-emergency medical help. It is available 24 hours a day, seven days a week, and is staffed by fully trained advisors and experienced clinicians.