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What is Patient and Public Involvement?

Patient and Public Involvement (PPI)?

PPI is the way in which patients, the public, service users and carers can:

  • Influence their own care and treatment
  • Have a say in the way services are planned and run
  • Help bring about improvements to the way care is provided.

Patients have a right to:

  • Good treatment in a comfortable, caring and safe environment, delivered in a calm and reassuring way
  • Information to enable them to make choices, to feel confident, and to feel in control
  • Be talked to and listened to as an equal
  • Be treated with honesty, respect and dignity

Why should Wrightington Wigan and Leigh NHS Foundation Trust involve the public?

Involving the public in the work of the Trust can result in a number of benefits:

  • Well-informed people make better, more effective use of services which leads to better use of resources
  • Services can be targeted to the needs of different communities
  • Better feedback enables service problems to be resolved more quickly and accurately and leads to service improvements
  • Services can respond to, and be driven by, the needs of patients, partners and staff 
  • If PPI mechanisms are in place, some decision making can be made at local level by service users.